Maintenance Support

HISAKA is expanding its servicing centers to various locations around the world in order to provide professional services to our customers. If you require maintenance for your plate heat exchanger, please contact our Heat Exchanger Division.
Our nearest service center will serve as the primary facility to provide comprehensive maintenance services.

Konoike Plant (Osaka)
2-1-48, Higashi-konoike-cho, Higashi-osaka City, Osaka 578-0973 Japan
TEL : +81-72-966-9601
Shin-kanto Service center
815-1, Imadu-asayama, Ichihara City, Chiba 299-0106 Japan
TEL : +81-436-98-5231
Chu-shikoku Service center Mizushima
2-8, Mizushima-myoujin-cho, Kurashiki City, Okayama 712-8003 Japan
TEL : +81-86-446-4424
Chu-shikoku Service center Tamashima
49-55, Tamashimaotoshima, Kurashiki City, Okayama 713-8103 Japan
TEL : +81-86-446-4424
Kyushu Service center
1-1-4, Hana-takamatsu, Oita City, Oita 870-0915 Japan
TEL : +81-97-556-6400
Head Office
2-12-7, Sonezaki, Kita-ku, Osaka City, Osaka 530-0057 Japan
TEL : +81-6-6363-0020
FAX : +81-6-6363-0161
Tokyo Branch Office
Kyobashi OM Building, 1-19-8, Kyobashi, Chuo-ku, Tokyo 104-0031 Japan
TEL : +81-3-5250-0760
FAX : +81-3-3562-2760
Nagoya Branch Office
12th Floor, Fujifilm Nagoya Building, 1-12-17, Sakae, Naka-ku, Nagoya City, Aichi 460-0008 Japan
TEL : +81-52-217-2491
FAX : +81-52-217-2494
Hokkaido Sales Office
6-1-20, Higashisapporo 3jo, Shiroishi-ku, Sapporo City, Hokkaido 003-0003 Japan
TEL : +81-11-868-8010
FAX : +81-11-868-8011
Chiba Sales Office
1-23-6, Goichuonishi, Ichihara City, Chiba 290-0081 Japan
TEL : +81-436-24-3322
FAX : +81-436-24-3323
Onomichi Sales Office
14-15, Nishigosho-cho, Onomichi City, Hiroshima 722-0037 Japan
TEL : +81-848-21-2750
FAX : +81-848-21-2751

Full Service Package
Ship Back Methods

Please use the following ship back methods when sending plate heat exchangers and heat transfer plates back to HISAKA for maintenance.

Heat transfer plates

Pack the heat transfer plates into the wooden box provided by HISAKA, and ship it back to Hisaka service center.
Before shipping back the package, please dry the heat transfer plates so that no fluid drips out.
Please take steps to protect and ensure that no fluid, which prohibits drying up (such as oil) will drip out.
Arrange the plate on a flat surface according to the plate arrangement before packing them to prevent damages to the plates

Shipping back small units (J type frames)

For J type frames, since the heat exchangers themselves have a shallow depth, please ship them back by laying on the dedicated skid that was provided when the product was delivered.
Lay the PHE down on the wooden board from the front. Either make sure that the bolts around the nozzle do not touch the ground, or remove them before shipping back the unit.

Shipping back small units (P type frames)

Since P type frames can stand independently, please ship them back standing upright.
For fixing to a truck, use shackles and lever blocks to secure the 4 hoisting holes on the S. frame and the E. frame to the truck, as shown in the illustration. Fix the rear end of the upper guide bar.

Shipping back large units (P type frames)

These models can stand independently, so please ship them back standing upright.
No wooden boards are required. Basically, these units should be loaded on a truck in the same method as small unit P type frames. However, since the E. frame is heavy, it must be supported using a wooden board under the frame. Use shackles and lever blocks to secure the 4 hoisting holes on the S. frame and the E. frame to the truck. Fix the rear end of the upper guide bar.

HISAKA is expanding its servicing centers to various locations around the world in order to provide professional services to our customers.

Group Company

HISAKA WORKS (CHINA) CO., LTD.
<CHANGSHU>
No. 117 Xiangyuan Road, Changshu National New & Hi-tech Industrial Development Zone,
Changshu City, Jiangsu Province 215542, P.R. China
TEL : +86-512-5213-3000
FAX : +86-512-5213-3008
<SHANGHAI>
Room 1008, CITIC Square, No.1168 West Nanjing Road, Shanghai 200041, P.R. China
TEL : +86-21-5211-0701
FAX : +86-21-5211-0720
E-MAIL : hisaka-sha@hisaka.co.jp
<GUANGZHOU>
Room 1208, R&F Tianhe Commercial Building No.4 Huating Road, Tianhe District, Guangzhou 5106t10, P.R. China
TEL : +86-20-3810-5515
FAX : +86-20-3847-7539
HISAKA KOREA CO., LTD.
<SEOUL>
15th Floor, Gwanghwamun Building, 149 Sejong-daero, Jongno-gu, Seoul 03186, South Korea
TEL : +82-2-739-8861/2/3
FAX : +82-2-739-8864
E-MAIL : heatexc@hisakakorea.com
<BUSAN>
HISAKA KOREA CO., LTD. BUSAN BRANCH
13th Floor, Kyowon Building, 216 Jungang-daero, Dong-gu, Busan 48733, South Korea
TEL : +82-51-747-0265
FAX : +82-51-747-0266
HISAKAWORKS S.E.A. SDN. BHD.
<SELANGOR>
No. 2, Jalan TP 2, Taman Perindustrian SIME UEP, 47600 Subang Jaya, Selangor, Malaysia
TEL : +60-3-8081-4185
FAX : +60-3-8081-7185
E-MAIL : heatexc@hisaka-asia.com
HISAKAWORKS S.E.A. SDN. BHD. JOHOR BRANCH
30-02, Jalan Molek 1/10, Taman Molek, 81100 Johor Bahru, Johor, Malaysia
TEL : +60-16-228-4209
E-MAIL : cswong@hisaka-asia.com
HISAKA WORKS (THAILAND) CO., LTD.
<BANGKOK>
989 AIA East Gateway, Unit 1104, 11th Floor, Debaratana Road, Bangna Nuea, Bangna, Bangkok 10260, Thailand
TEL : +66-2-744-3287
FAX : +66-2-744-3286
E-MAIL : heatexc@hisaka-thai.com
<SATTAHIP>
222/28, Moo.10, Eastiny Park 5 Village, Bang Saray, Sattahip, Chonburi 20250, Thailand
TEL : +66-3-819-9819
FAX : +66-3-819-9820
E-MAIL : heatexc@hisaka-thai.com
HISAKAWORKS SINGAPORE PTE. LTD.
No.18, Boon Lay Way, #02-118, Trade Hub 21, Singapore 609966
TEL : +65-6-897-8489
FAX : +65-6-686-4579
E-MAIL : heatexc@hisaka-sing.com
PT. HISAKA WORKS INDONESIA
Rukan Grand Aries Niaga Blok G1-1M, Jl. Taman Aries, Jakarta Barat 11620, Indonesia
TEL : +62-21-2295-9806/9807
FAX : +62-21-2931-9333
E-MAIL : hisakindo@hisaka-asia.com
HISAVINA (Representative Office of HISAKAWORKS S.E.A. SDN. BHD.)
<HO CHI MINH>
4th Floor, Hoang Dan Building, 47-49, Hoang Sa Street, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam
TEL : +84-8-3910-7355
FAX : +84-8-3910-7356
E-MAIL : hisavina@hisaka-asia.com
HISAPINO (Representative Office of HISAKAWORKS S.E.A. SDN. BHD.)
20th Floor, One Global Place, Office Business Center, 5th Avenue & 25th Street, Bonifacio Global City, Taguig 1632, Philippines
TEL : +63-2-3224-4129
FAX : +63-2-3224-4130
E-MAIL : hisapino@hisaka-asia.com
HISAKA MIDDLE EAST CO., LTD.
<DAMMAM>
P.O Box 7102, Building No. 3861, Al Khudhariya Industrial Area, Dammam 32435, Kingdom of Saudi Arabia
TEL : +966-13-838-4700
FAX : +966-13-838-5800
E-MAIL : info@hisaka-me.com
<YANBU>
Workshop No.7, Al Ahwaz Street, Al-Mehan 8 Royal commission Area, Al Sinaiyah, Yanbu 41912, Kingdom of Saudi Arabia
HISAKA MIDDLE EAST TRADING AND MAINTENANCE L.L.C.
<DOHA>
P.O. Box 47095, Regus Al Jaidah Business Centres, GATH Building, 5th floor, Fereej Bin Mahmoud South, Doha, Qatar
TEL : +974-4007-1766
HISAKA ARABIA HEAT EXCHANGER TRADING - L.L.C - O.P.C
<ABU DHABI>
#1001, Lamar Tower Building, Al Nahyan E25, Abu Dhabi, United Arab Emirates
TEL : +971-2-877-8590

Capital Alliance Partner

ARSOPI THERMAL SA
P.O. Box 103, Codal 3730-901, Vale de Cambra, Portugal
TEL : +351-256-410-410
FAX : +351-256-410-411
E-MAIL : thermal@arsopi-thermal.pt
YANTAI SHINWA JOINT TECHNOLOGY CO., LTD.
1, Jinhe Street, Fushan Hi-tech. Industrial Zone, Yantai, Shadon, P.R.China
TEL : +86-535-643-3939
FAX : +86-535-643-3926
KAPP SAS
Avenue Marcel Mérieux ZAC de Sacuny 69 530 - Brignais - France
TEL : +33-4-78-05-68-68

CONTACT

If you have any questions or concerns about our products, please contact us here.
  • Telephone enquiries
    Weekdays 9:00 ~ 17:00
  • Osaka

    06-6363-0020

  • Tokyo

    03-5250-0760

  • Nagoya

    052-217-2491

  • Hokkaido

    011-868-8010

  • Onomichi

    0848-21-2750

  • Chiba

    0436-24-3322

  • Customer Service

    072-966-9601